Last Updated: 12/15/2023

Thank you for choosing InDaCut Hemp. We are dedicated to providing high-quality hemp products to our customers. Please carefully read our refund policy to understand the terms and conditions.

1. Eligibility for Refund

1.1 Defective or Damaged Products:

  • We accept returns and issue refunds for defective or damaged hemp products.
  • To be eligible for a refund, you must contact us at within 15 days of receiving the product.
  • Provide your order number, details of the issue, and, if possible, include photos for assessment.

1.2 Quality Concerns:

  • If you are unsatisfied with the quality of our hemp products, please contact us within 15 days of purchase.
  • We may request additional information to better understand your concerns.

2. Refund Process

2.1 How to Request a Refund:

  • To initiate a refund, please send an email to within the specified timeframe.
  • Include your order number, details of the issue, and any supporting evidence.

2.2 Refund Approval:

  • Our team will review your request and notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 days and will be issued through the original payment method.

3. Non-Refundable Items

3.1 Consumable Products:

  • Due to the nature of our hemp products, opened or partially used consumable items are non-refundable.

3.2 Custom Orders:

  • Customized or personalized hemp products are non-refundable unless they are defective or damaged.

4. Shipping Costs

4.1 Return Shipping:

  • Customers are responsible for return shipping costs.
  • Initial shipping costs, including those for the original purchase, are non-refundable.

5. Contact Information

For any questions about our refund policy or to initiate a refund, please contact us at

6. Changes to This Policy

InDaCut Hemp reserves the right to modify this refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.

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